How can we help?

Register and setup

Register your restaurant in our form and remamber to mark Dotykacka as your POS system. 

DTK register

Next you’ll receive verification e-mail with link to confirmation.  

Your next e-mail, after confirmation, will be with link to login to Dotykacka – you are login with your restaurant credentials!   

DTK login 

and you allow to integration with Orderincoming.

DTK_allow

Last part is to chose witch cash  register will be operate for delivery orders. Now, you can login to Orderincoming panel

DTK cash register

In integration tab you can chose with 3rd Party you want to integrate with your restaurant.

Orderincoming integration

Menu is very crucial point in all restaurants, that why it need to be correct create and prepare. Here are few advise how menu should be compose in your POS system.

Dish name – Should be on-line atractive so don’t use shortcuts your customer need to understand what he/she will order 😉

Dish description – Good description is like begin of the customer journey with his meal.

Dish image – Images should be good quality:

  • File size < 8MB
  • JPG or PNG format
  • Min Width: 320px, Max Width: 1800px
  • Min Height: 320px, Max Height: 1800px

Modifiers – For many kind of meals is crucial. Usually Pizza can have different size and of course sometimes you like to add something to your pizza, like extra Provolone cheese or olives. Free dip for fries, sure add it as modifiers. For providers all ingredients, add-ons or dips, need to have presentation in your POS system as a product.

If you want to use modifiers in Dotykacka you need to have KOMPLET licence or upper. 

Price – Remember that price for dish and modifiers can’t be negative.

In Menu Manager tab you can mark check-box in meals in your menu with will be send to 3rd Party. 

Orderincoming menu manager

In Mane Manager you can setup open hours and days.

Orderincoming hours
Orderincoming hours setup

In menu tab, you can also change oder of your categories with will be send to providers.

Go to menu tab and select sort icon 

sort categories

in popup by drag and drop make your own categories order

categories

Close your popup and remember to update your providers.

Orders

In Orders tab you can see order details and you can change statuses of them. 

Orderincoming orders

Orderincoming orders

Magic Eighty-six or 86 is American slang used to indicate that an item is no longer available, traditionally from a food or drinks establishment; or referring to a person or people who are not welcome in the premises. Its origins are unknown but seem to have been coined in the 1920s or 1930s

AOI will be your best friend with manage the on-line orders in your restaurant. You can find it in Dotykacka Marketplace – Orderincoming! 

DTK

 

In AOI, you will find all orders details

Android Order Incoming

 

Integrations

The seamless integration of Uber with your point-of-sale system makes it so much easier to manage your food delivery operation.
What you need to do is add you store URL adres and click “Request integration” – we will do the rest and we will inform you when integration is ready.

Uber integration

The seamless integration of Glovo with your point-of-sale system makes it so much easier to manage your food delivery operation.
What you need to do is add you store URL adres and click “Request integration” – we will do the rest and we will inform you when integration is ready.

Glovo integration

Orderincoming panel in “Integration” → “UpMenu

Upmenu integration

The seamless integration of Restaumatic with your point-of-sale system makes it so much easier to manage your food delivery operation.
What you need to do is to click “Request integration” – we will do the rest and we will inform you when integration is ready.

Restaumatic integration

The seamless integration of GloriaFood with your point-of-sale system makes it so much easier to manage your food delivery operation.
What you need to do is to click “Request integration” – we will do the rest and we will inform you when integration is ready.

Gloriafood integration

The seamless integration of Stava with your point-of-sale system makes it so much easier to manage your food delivery operation.
What you need to do is to click “Request integration” – we will do the rest and we will inform you when integration is ready.

Stava integration

The seamless integration of Let’s Deliver with your point-of-sale system makes it so much easier to manage your food delivery operation.
What you need to do is to click “Request integration” – we will do the rest and we will inform you when integration is ready.

Lets Deliver integration

You can find your API KEY for LD in you merchant panel

LD API KEY

 

For preparation time restaurant owner need to got to providers page and set it up separately. We are working on solution to make delivery easier.